Customer Reviews

Frederick, MD

Excellent Service knowledge and professional With excellent customer service Highly recommended

Patrice Harper

Frederick, MD

I just had my care detailed by John. Simply outstanding job. The car looks better than it did when I bought it.

bikerd

Frederick, MD

Highly recommend! The service was excellent and they were incredibly reliable, friendly and knowledgeable. They fixed my window issue quickly and even fixed other underlying issues I had with my vehicle. They were very gentle with my car and took great care of it. A great, rare find in Frederick!

Shaynishka Matthew

Frederick, MD

Great customer service… Very thorough, in all aspects of vehicle cleaning. Prices are definitely reasonable, especially in this economy. Will definitely recommend to everyone I know.

DONNELL DAWKINS

Frederick, MD

Highly recommend! I’m so happy with how much better my car looks! It was very easy to schedule the appointment. Brandon is very personable and professional. They did a meticulous job of detailing the interior and exterior. Thank you so much!

Kathryn Lundberg

Frederick, MD

Need a tint or vinyl wrap? Cleaning? Highly recommend Upper Echelon Auto Service! They were quick to respond, super helpful during the process and delivered quality service. The staff is very professional, friendly & efficient. Check out their page for all offered services!

Sara Casado

Frederick, MD

john and dwayne always deliver a quality job with my vehicle Great Guys to deal with. Would recommend their services to anyone!!!

Mike D

Frederick, MD

The entire staff was warm and friendly. They removed and installed my car tint. I would absolutely recommend them! I look forward to having my car needs completed by them.

Lynisha

Frederick, MD

Just ask for Dwyane 💯

Brady Wilson

Frederick, MD

We've had both cars tinted here and could not be happier with the product as well as the customer service. Highly recommend using Upper Echelon. I plan to use them in the future for additional service.

dawn buhl

Frederick, MD

My car started losing power while enroute from Maryland's Eastern Shore to Cumberland Maryland on Friday. I was still over an hour away from my destination, so I pulled off at a Frederick exit. I shortly found Upper Echelon's Auto Service shop and was able to have my car's problem diagnosed. I was given an estimate and arrangements made for repair. I rented a car, continued on to Cumberland and went back the next day because my car was done and running perfectly. My hat's off to the Upper Echelon's staff, and service was phenomenal! They were utterly professional and knowledgeable! They did everything they could to get help me with my rental and to get my car back on the road. Thank you everyone at Upper Echelon's Auto Service!!

Velvet Rizer

Frederick, MD

Did dependable work with speedy service and were very friendly.

Patricia McIntyre

Frederick, MD

Great people. Great service. The boas is great.

Ayo Amusa

Frederick, MD

I truly appreciate Dwayne and the crew. They are nothing more than exceptional and always take care of me and my families vehicles. If you are looking for a honest and great mechanics stop by they won’t let you down

Troy Harris

Frederick, MD

Damien and his team are top notch. Great customer service and honest pricing. Highly recommend.

Derrick Erwee

Frederick, MD

At other shops, I would always have to research what the issue could be and the cost to avoid over charges but here, they are very honest with fair prices! The staff is extremely nice and helpful. They also have several different payment options to make things easy and cut the added credit card fee!

Chantel Hennings

Frederick, MD

Great auto service

Hidaldo Rivera

Frederick, MD

Awesome 10/10! The quality of service is top notch. Fair pricing. They care about their customers. A local business I can trust. Thanks, UEA for all you do for the Frederick community!

Willow Well Wellness Community

Frederick, MD

Very knowledgeable in all things car related, great honest service. HIGHLY RECOMMENDED!!!!

Andre Redden

Frederick, MD

I brought my 22” truck rim here , this was the only shop that could take me in/ actually able to do it !! Big thanks to the team 10/10 would recommend for any repair.

Arvester Williams

Frederick, MD

First class service and more than fair pricing regardless of what you need.

Danny Rodriguez

Frederick, MD

Up front pricing, great communication and phenomenal work!

Laura Brown

Frederick, MD

GREAT WORK, CHEAP, VES IS THE BEST. ASK FOR VES!!!!!

Nick M

Frederick, MD

I made a last minute call for an evaluation and they let me come immediately to fix my problem. They were very efficient and quick!

Chava Brown

Frederick, MD

I have had 2 things done here so far. I have had my bumper fixed and repainted with a 3 stage paint a couple of months ago and then just recently had some aesthetic parts put on that i brought in. They did amazing, they're all very kind, respectful, hard working men. Their prices are very affordable+reasonable and they are very responsive and quick when contacting through phone. I know I didn't get anything crazy done, but they have definitely taken good care of my car and made sure everything is up to a T before giving it back. I will be returning. Plus they have great music taste, never have i gone there and not felt good vibes.

Alana kay

Frederick, MD

My husband and our entire family are in the middle of a cross country road trip and we had engine trouble so we called Dwayne and he did everything he could to get the parts they needed the same day and had us come in immediately. Dwayne and Vess were truly amazing and so nice they got us in and out as fast as possible and even helped my husband take the U-Haul trailer off and back on. They were very welcoming and we are truly grateful for everything they did for us. If you are looking for a great shop with great people you found it here.

Kait Davis

Frederick, MD

If you're looking for top-notch car service and a place that treats you like family, this is the spot. From the moment you walk in, you're welcomed with warmth and genuine care. They go above and beyond to make sure your car is taken care of, and you feel valued every step of the way. Highly recommended for anyone seeking a trustworthy auto service experience!

thundershop

Frederick, MD

Ves is great mechanic and very helpful with information

Curtis Bowie

Frederick, MD

Great shop to bring your car to. Would recommend to anyone.

David Zrihen

Frederick, MD

Best shop in town , great customer service and amazing work they do. Ves their mechanic diagnosed my car and figured out the problem with ease ! I’ll always take my car here.

Jackson Centeno

Frederick, MD

Great pricing good service ask for Ves at upper echelon very knowledgeable and will get you going 100% !

andrei harris

Frederick, MD

Awesome people that handled the work I needed done before a road trip. I would highly recommend them to my family, my friends, shoot even my dog, if he could drive!

Joey Galas

Frederick, MD

They did a great job detailing my Mazda ND, would highly recommended this establishment.

Onyx

Frederick, MD

Came in last minute with an issue. They helped me out immediately, very professional. Shout out to Ves.

gie Ramirez

Frederick, MD

I came here after a recommendation that mechanic Ves Williams was here. The work was excellent on my Mazda and also out beat everyone else’s prices. I would recommend this shop 10/10.

Stephanie Volpe

Frederick, MD

Good work

Profisher

Frederick, MD

I wouldn’t take my car anywhere else. The staff is friendly and professional and the owner is a great guy. Very knowledgeable and honest!

Mercedes Johnson

Frederick, MD

Excellent customer service! My son got sick in the back seat & Upper Echelon were great about fitting me into their schedule & taking care of the interior. Their prices are very reasonable and they genuinely care about the customer experience. I would definitely recommend them for auto detailing.

Jo L. McManus

Frederick, MD

Thank you so much Dwayne and to the Upper Echelon Auto Service team for all your amazing work on my full vehicle and brake caliper vinyl wrap!! I love the color and the brake calipers really pop with this blue color. I'm so appreciative!! I highly recommend to anyone wanting to get their vehicle wrapped and/or serviced at Upper Echelon. They are very attentive, patient and polite - - The prices are great and the professionalism is truly outstanding.

DJ

Frederick, MD

Fast, friendly service.

Gigi

Frederick, MD

I've taken my car to Eddy at upper echelon and he's done a great job and has gone above and beyond! Affordable, friendly helpful service always

Michelle Flanagan

Frederick, MD

I've taken my past few vehicles here over the years and Eddie never disappoints. He is very friendly, knowledgeable and able to provide services almost right away. Best prices in frederick!

Mya.

Frederick, MD

Always great service here! These guy do great, honest work. I’m taking my vehicles back for everything.

Andrew Wilkinson

Frederick, MD

This is a one stop for all automotive repairs and detailing. The technicians are very knowledgeable about vehicles. Every time I get my car detailed it looks showroom ready!

alan tolliver

Frederick, MD

Love bringing my vehicle here. The people here are kind, friendly and professional! There mechanics and detailing workers are fantastic. They strive to give you only their very best. Plus, they are bilingual. Prices are great and the work is better. Dwayne and Edddy are wonderful people to meet. Take your car here. You won't regret it!!

Mdouglas Scott